CHILLER DE PALMAS

The product must be in the same condition as it was received, with all tags and original packaging intact. Products showing signs of use, washing, removed tags, or damaged packaging will not be accepted. We reserve the right to refuse returns of products that are not in suitable condition.

• One-Time Size Exchange for Non-Promotional Products: Wavesensations offers a free size exchange for non-promotional products, provided that the request is made within 14 days after receipt.
• One-Time Size Exchange for Promotional Products: Promotional products are also entitled to a one-time size exchange, but the customer will be responsible for the return shipping costs. Our reshipment will be sent free of charge.

Note: All exchanges are unique per order, regardless of whether they are promotional products or not.


We inform you that the images presented on the website are merely indicative and may not correspond in detail to the final product.

For more information, please consult our Return and Exchange Policy.

At Wavesensations, we offer warranties for certain products, covering defects in materials and workmanship as indicated below.

• Wetsuits: Warranty of up to 3 years, depending on the brand.
• Watches: 2-year warranty for the internal movement and water resistance.
• Backpacks, Wallets, and Travel Accessories: 1-year warranty.
• Sunglasses: 1 year warranty.
• Footwear and Clothing: 3-month warranty.

The warranties do not cover normal wear and tear, accidental damage, or unauthorized modifications. To maintain the durability of the products, follow the recommended care instructions.

For more information, visit the Warranty and Care page.